Getting customer service right in a clothes shop can be a bit tricky at times. How can you tell if your person just wants to browse and be left alone or is hanging around for anyone to come and help them? Getting it wrong can be a bit of a disaster, so it's a minefield at times. In the end, there isn't really a surefire method of telling. Some individuals just prefer a different type of service. Here's a few ways to help you make sure customers get probably the most from the shops.
Get ready for questions. Your staff need to know the ins and outs of everything in the store from the makes on the racks to the sizes for sale in the stockroom. Having staff that appear knowledgable increases the trust the client has in them. Everyone's aware that shop assistants are attempting to sell, but it'll always help when they really believe the assistant if they say "That looks great on you!" https://jabelledesigns.com.
Linked to this is having staff that have the fashion on sale. They don't necessarily need to dress in this style (although it's always advisable to possess your employees wearing the stuff you sell), nevertheless they need to know what works and what doesn't. Like, in a distinct segment shop like Cyberdog, the staff need to know what they're attempting to sell, how it matches other items and whether it's right for a walk about town or a night in a club. With those places the client is generally clued up as well, so if they are able to tell the assistant doesn't know their stuff, they'll be put off.
Additionally you need to work out precisely how proactive you need to be. It all depends on the sort of shop you want to run. In small boutique shops, it's perfectly fine to move up and ask if someone needs some assistance, during other areas it would appear intrusive. It's up to you to create the vibe of your shop and act accordingly to it. You'll usually have the ability to tell if someone looks lost and needs help, so make sure they think comfortable and let them know they are able to have some advice if they require it. Make sure to remember though that pushy sales techniques don't work in shops unless the client is specifically after advice. Waltzing around someone and telling them how great they'd try looking in the dress they're casually gazing at probably won't help much https://www.watchovers.com.
Finally, be ready for difficult customers. Sooner or later you can get people attempting to scam you about refunds or complaining about the caliber of something you've sold them. This is just a fact of the business. You will need to work out in advance how you'll deal with your people. It can occasionally be good to offer them a bit of slack even though you know they're attempting to pull an easy one, but don't let them take advantage. You don't want to be called a soft touch.
